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The U.S. General Services Administration (GSA) Office of Inspector General (OIG) issued a report today concluding that GSA’s administration of an expanded Army childcare subsidy program has resulted in mounting backlogs of unprocessed subsidy requests, unanswered emails, unpaid invoices, and unreturned phone calls, to the detriment of Army families. The OIG’s evaluation began earlier this year after GSA’s current Administrator reported serious concerns about the program to the OIG.
